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Lilium Skin Clinic PTY LTD ACN 73019681 trading as Lilium Skin Clinic (“we”, “us” or the “Company”) is dedicated to safeguarding your privacy. At https://liliumskinclinic.com.au/ (“this site”), we acknowledge the significance of maintaining the confidentiality and security of personal information.
This Privacy Policy outlines how we handle and protect personal information, ensuring your privacy is respected. For any further details, please feel free to reach out to us. This Privacy Policy is an integral part of our Terms and Conditions. We prioritize your privacy: We will never lease, trade, or disclose your email address to any third parties. Furthermore, your email address and other personally identifiable information will never be publicly displayed. Rest assured that we will adhere to all obligations imposed on us by the Privacy Act 1988 (Cth) (“Privacy Act”) concerning the collection and treatment of personal information. The Privacy Act enforces the Australian Privacy Principles, comprising 13 fundamental guidelines related to personal data collection and handling.
The personal information collected and held by the Company may encompass the following details:
We ensure secure and external processing of all purchases made through this site via one or more third-party payment gateway providers. Your personal information provided to these payment gateway providers is not visible or accessible to us, unless you expressly provide consent otherwise. We only receive the information necessary to process your order and arrange delivery. Rest assured that we prioritize the protection of your personal information during any payment transactions.
We may gather personal information about you when you engage in the following activities on this site:
This site may collect Internet Protocol (IP) addresses, which are unique identifiers assigned to computers on the internet to distinguish them within the global network. The Company collects and handles IP addresses as part of its internet session management service and for security reasons. Additionally, web log, computer, and connection information may also be collected and utilized for security purposes to prevent and identify any potential misuse or fraudulent activities associated with this site. Rest assured that safeguarding your online experience is our priority.
This site uses “cookies” to enhance and personalize your online experience. A cookie is a text file or packet of information placed on your hard disk by a web page server to improve interaction with your computer. There are two types of cookies used here: persistent cookies, which are stored in your “Cookies” folder and remain after you close your browser, and session cookies, which are temporary and disappear after you close your browser or shut down your computer. Cookies cannot run programs and are unique to your browsing experience, readable only by the web server in the domain that issued the cookie. Occasionally, cookies may collect and store personal information about you, and we extend the same privacy protection to this information. You can configure your internet browser to accept all cookies, reject them, or receive notifications when a cookie is sent. Most browsers accept cookies by default, but you can modify settings to decline them, though this may limit certain interactive features of the site. For more information on adjusting your browser settings, please refer to your browser’s instructions.
This site utilizes cookies to enhance your browsing experience and offers the following functionalities:
In certain instances, third parties may place cookies through this site to enhance user experience and provide relevant services. For example, Google Analytics, a widely used website analytics solution, may utilize cookies to collect de-identified data on user behaviour, such as the time spent on this site and the pages visited. Google AdSense, a popular website advertising solution, may employ cookies to display more relevant advertisements across the web and limit the frequency of specific ads shown to you. Additionally, third-party social media applications like Facebook, Twitter, LinkedIn, Pinterest, YouTube, Instagram, etc., may use cookies to facilitate various social media buttons and/or plugins on this site. Please be assured that your privacy is important to us, and we work diligently to ensure a secure and enjoyable browsing experience.
We value your personal information and may use it for the following purposes:
We may disclose your personal information to external organizations to fulfill the purposes mentioned above. These organizations are specifically related to the functioning of this site, and we ensure they are bound by confidentiality and privacy obligations to protect your personal information. Such organizations may handle customer enquiries, mailing systems, billing, debt-recovery, information technology services, marketing, telemarketing, sales services, market research, and website usage analysis.
Additionally, we may disclose your personal information to:
Rest assured that we prioritize safeguarding your personal information and only disclose it to reputable and trustworthy organizations for specific purposes related to this site’s operations.
You have the right to access the personal information we hold about you in most cases. We handle access requests in compliance with the Australian Privacy Principles. To request access to your personal information, please contact our Privacy Officer via email or by writing to our postal address. We strive to respond to all access requests promptly. However, if the request involves a substantial amount of information or data not currently in use, it may take additional time to provide a response. Please note that a fee may be charged for access if there are retrieval costs incurred by us. However, we will not charge you for submitting the application for access. Your privacy and the security of your personal information are of utmost importance to us, and we are committed to ensuring transparency and efficiency in handling access requests.
For more information about how we handle your personal information or if you have privacy concerns, please feel free to contact us via email or by post. In certain situations, we may refuse access to your personal information, such as when granting access would be unlawful, impact someone else’s privacy unreasonably, or prejudice an ongoing investigation. If access is denied, we will provide you with the reasons for our decision.
To ensure the accuracy and currency of your personal information, we will make necessary amendments upon your request. In case of any disagreement, we will work with you to associate a statement expressing your contrary view with the relevant record.
Rest assured that we prioritize the confidentiality and security of the information you provide us. We employ reasonable precautions, including firewalls, anti-virus software, email filters, and passwords, to protect your personal data stored electronically or in hard-copy form.
Please be aware that by clicking through to third-party websites from this site, you will be subject to their respective privacy statements, and this Privacy Policy applies solely to our site. We are not responsible for the content of third-party websites.
For re-marketing purposes, we may utilize Google AdWords and/or Facebook re-marketing services, allowing us to advertise to previous visitors based on their site activity, tailoring our marketing to better suit your needs. Google and Facebook may use cookies and/or pixel tags for this purpose, and data collected will be governed by their respective privacy policies. We do not receive any personal Google or Facebook information.
To control Google’s advertising preferences, you can visit the Google Ads Settings page (https://www.google.com/settings/ads), and Facebook provides an AdChoices link for opting out of targeted advertising.
As necessary, we may revise this Privacy Policy, adhering to applicable requirements under the Privacy Act and the Australian Privacy Principles. Any updates will be posted on this site.
For further information about the Privacy Act and the Australian Privacy Principles, visit the Federal Privacy Commissioner’s website (www.privacy.gov.au).
